Accessible Information Standard

Zero Tolerance and Unacceptable Behaviour policy

The practice has updated its Zero Tolerance and Unacceptable Behaviour Policy. We believe that patients have a right to be heard, understood and respected. We work hard to be open

The standard aims to make sure our patients, or their carers, with a disability, sensory loss or impairment are provided with information they can easily read or understand with support, for example large print, so they can communicate effectively with health and social care services

If you have any information or communication support needs relating to a disability, impairment or sensory loss please let us know.

Zero Tolerance and Unacceptable Behaviour policy