Broadbay Medical Practice

16 Francis Street, Stornoway, HS1 2XB
Tel: 01851 703588

Comments and Complaints

Complaints

We operate a Practice Complaints Procedure as part of the NHS system for dealing with complaints.  Our practice manager, Mrs Nancy Murray, will give you further information.  Our Practice Complaints leaflet gives details of the procedure and is available from Reception.  Our aim is to give you the highest possible standard of service and we will deal swiftly with any problems that may occur.

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STUDENT DOCTOR

Help train the doctors of the future

We have a Medical Student with us until 22 October 2021. Medical School students have the patient’s perspective at the centre of their medical training. Students are supervised at all times by  a health care professional – usually a doctor. By supporting their training programme you are helping our students to become better patient-centred doctors of the future.

If you have any concerns about being seen by a student, please contact a member of staff.