Broadbay Medical Practice

16 Francis Street, Stornoway, HS1 2XB
Tel: 01851 703588

Use of personal health information

Confidentiality
All information concerning patients is strictly confidential.  To provide you with the care you need, we hold details of your consultations, illnesses, tests, prescriptions and other treatments that have been recorded by everyone involved in your care e.g. Practice Nurses, Community Nurses and Health Visitors.  This information is stored both on paper and electronically.  The practice is registered under the Data Protection Act for this purpose to protect the right of the individual to privacy with respect to the processing of personal data. You are entitled to see your medical records on written request and you may take copies of what you require. There is a charge for copies requested. Further details regarding charges are available on request.  There are some restrictions on your rights defined by law.  The Doctors would be prepared to discuss your records with you to clarify issues and avoid misunderstanding.

Use and Protection of Patient Information
We ask you for information about yourself so that you can receive proper care and treatment. We keep this information, together with details of your care, because it may be needed if we see you again.  We may use some of this information for other purposes; for example, to help us protect the health of the public generally and to see that the NHS runs efficiently (planning for the future, training staff, paying bills and accounting for what we do).  Information may also be needed to help educate tomorrow’s clinical staff and to carry out medical and other health research for the benefit of everyone. Sometimes the law requires us to pass on information, for example to notify a birth. Everyone working for the NHS has a legal duty to keep information about you confidential. We only ever use or pass on information about you if people have a genuine need for it in your and everyone’s interest.  Whenever we can we will remove details which identify you.  The sharing of some types of very sensitive personal information is strictly controlled by law.

Anyone who receives information from us is also under a legal obligation to keep it confidential.

STUDENT DOCTOR

Help train the doctors of the future

We have a Medical Student with us until 22 October 2021. Medical School students have the patient’s perspective at the centre of their medical training. Students are supervised at all times by  a health care professional – usually a doctor. By supporting their training programme you are helping our students to become better patient-centred doctors of the future.

If you have any concerns about being seen by a student, please contact a member of staff.